La Plagne - 12B Chalets de Montalbert

• The apartment for the duration of your holiday
• All utilities e.g. electricity and water
• All bed linen and towels
• Beds made up for arrival (except sofa beds)
• A final clean (except the kitchen area and terms and conditions apply)
• All local tourist taxes
• Discounted equipment hire
• A lift pass collection and delivery service (when pre-ordered)
• The services of our Mountain Heaven in-resort staff 
• Ski lockers
• Free local parking
• Cots and Highchairs (must be pre-booked)

Additional optional pre-bookable extra services are available including

• Transfers
• Lessons

Damage Deposit

Please note that we require a £450 damage deposit 

Unfortunately due a recent increase in damage we have found it necessary to take a damage deposit. In France details of a valid credit card only will be taken on arrival at the property in resort as security against damage, loss, breakages and additional cleaning charges etc. These details will be kept for the duration of your stay and by you agreeing to these T & Cs, you are agreeing to allow Mountain Heaven Ltd to charge that card up in the event of any damages, losses, breakages or additional cleaning charges.

Mountain Heaven Ltd will endeavour to deal with any discrepancy during your stay. In the event that damage to one of our properties is not brought to our attention during this period, and is learned of after your departure, we will contact you within 72 hours of leaving the property to confirm additional charges to be processed

Please note keys will not be handed to you until a security deposit has been arranged you will not be handed any keys and will not be able to stay in the property. We do not take cash in-resort or any other form of payment.