How to book your chalet or apartment
1. Availability:
Our system is updated during each night in the winter months but
to check availability and to book please contact us as follows:
Use our enquiry form by clicking here and simply complete
the information required, please include which chalet/apartment you
would like to book (if you know).
or email us on info@mountainheaven.co.uk
or phone us on 0151 625 1921. and we will be able to answer any
questions that you may have for example check availability,
suggest suitable alternatives if applicable and answer any further
questions you may have.
2. Deposits:
For self catered chalets there is a non refundable deposit
of 25% of the accommodation costs. For catered chalets the deposit
you will have to pay is £150 per person. This can be done over the
phone with a credit/debit card; we also accept UK cheques and
bank transfers although your holiday is not guranteed until these
have been received. We do not accept cash. If booking
within 8 weeks of departure then the full amount is payable
immediately.
3. Booking Form:
If you have booked by phone we will email you a
confirmation invoice together with a link to our booking
form (or simply complete now on line here.) Please note that
your booking is not confirmed until we have received this form. You
should also carefully read the terms and conditions, which
constitute part of the booking form and they are available here in English here in French and
here in German
4. Confirmation:
We will send you a confirmation invoice by email only.
5. Balance:
Please pay the balance at least 8 weeks before departure.
Unfortunately due to high costs if paying by credit card there
will be an additional charge of 2% and for American Express its 3%,
all other methods are free of charge.