If you are looking for a fantastic winter sports holiday
choosing the right resort is crucial. The needs of a family with
young children can be quite different to a family with teenagers.
Likewise, serious off piste skiers will have different needs from a
group of competent skiers who enjoy Blues, Reds and a good lunch on
the mountain. All our chalets are situated in established
resorts so whether you opt for the village like atmosphere, family
friendly slopes, the après ski or the challenging skiing available
rest assured we have the chalet or apartment for you.
Choice of Quality Accommodation
Our accommodation, be it catered or self-catered, is chosen with
two key factors in mind. Comfort and location. All are situated on
piste, or as close as is possible, to minimise time lost getting
out on the slopes (or back again after an enjoyable day of skiing).
We are able to offer a wide range of sizes, ranging from one
bedroom self-catered apartments to eight bedroom fully catered
chalets, with virtually every alternative in between.
Attentive, personal Service from day one
From the moment you come into contact with us, our dedicated
team in the UK office will be there to help you find your perfect
holiday and to answer any questions. You'll be talking to
either Nick, Vicki or Maria who between them have an invaluable
wealth of knowledge and experience, not just of our chalets but
also the resorts, ski conditions, ski schools and much, much more
.We love to share our knowledge with you to ensure you get the most
from your ski holiday, maximising your time on the slopes.
Our attentive service continues as you arrive in the resort. If
you are staying in one of our many catered chalets you will be
welcomed by our trained staff who will show you into your
comfortable chalet and ensure you are settled in and
handing you your lift pass. No more queuing for hours at the lift
pass station, all you have to do is relax after your journey with a
cup of proper English tea, coffee or a glass of wine and put your
feet up whilst a delicious home cooked meal is prepared for you by
the chalet host.
Our staff are all passionate winter sports enthusiasts and we
aim to create a relaxed, friendly but professional service. All our
staff will be happy to help, be it suggesting a good ski run,
recommending a place for lunch or a bar for the essential après ski
In our self-catered apartment you still be met by our
dedicated staff who will be on hand throughout your stay to help
and support in any way. Your beds will be made up ready for your
arrival, your ski pass will be waiting for you and there's no need
to worry about spending hours cleaning on departure day, as our
staff will take care of all that.
Our dedicated operations manager, Carolyn, who has worked for us
for 6 years will be available when required , overseeing the
chalets (and chalet staff) making sure they're adhering to our high
standards and ensuring your expectations are not just
met, but exceeded wherever possible.
If you are staying in one of our catered chalets for the 2014/15
season, all our menus have been redesigned by an award winning
chef. The meals are designed to satisfy hungry skiers, and are
nutritionally balanced so they will restore your energy levels
after a day on the mountain and ensure you are ready for the next
day. We have also carefully paired wines to go with these new
menus to enhance your enjoyment of our chef's wonderful meals.
Excellent Value for Money
We price sensibly and offer a price guarantee so that if you
find a similar holiday which is cheaper in the same resort (with a
fully bonded company) then we will refund the difference.
We are a UK based Tour operator and are fully bonded with ABTOT
(No5159)) for your complete protection. You can book with
confidence knowing that your hard earned money is safe. By
providing a financial bond we believe that it illustrates that you
are travelling with a company that has your best interests at
We hope to welcome you soon!
Nick and Vicki Williams
Owners of Mountain Heaven Ltd